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A Complaint is a Gift

Availability: Limited Stock

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A Complaint is a Gift

By: Janelle Barlow

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A Complaint is a Gift 9781626560413 Read at Upto 40% off
Description
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Using numerous real-life examples, A Complaint Is a Gift shows precisely how to handle complaints in a way that brings benefit to your organization and satisfaction to your customers even when you have to say no. The second edition features two brand-new chapters on receiving and responding to complaints of the Internet; a new section on how to deal with and take advantage of complaints that are directed at you personally; and, turning the tables, a section on how you can complain constructively and effectively. The text has been heavily revised throughout, with a wealth of new examples, tools, and strategies.
Publication Date: 01/04/2013
Number of Pages: 100
Binding: Paper Back
ISBN: 9781626560413
Categories: Books Sale Business & Management Non Fiction Online Book Bazar Up To 60% 25% OFF

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