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This book puts the user at the centre of library activities. The nature of the service process is examined, and the differences between library-based services and other types of information/document supply services is explained. Each aspect of service is examined in chapters on stock, service development, users and user-centred service, types of service, the service chain, staff, types of libraries and the non-library based information service scene. The arguments are rehearsed for and against charging for services and there is a chapter on service evaluation. The problem of setting priorities is considered and the author ends with a look at the future of the library-based service.
| Publication Date: | 30/11/-0001 |
| Number of Pages: | 133 |
| Binding: | Hard Back |
| ISBN: | RP9781856040754 |
| Categories: | RP - Self Help Self Help Non Fiction Books starting from Rs.100 Books Sale Chevron Pakistan Education and Reference Non Fiction Online Book Bazar Up To 60% 60% OFF |
