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The help desk, or helpline, is now an everyday part of many businesses. This practical book takes you through the process of setting up a help desk and suggests methods for running it effectively and efficiently. Covers: Deciding what your help desk does; Recruiting and managing help desk staff; Performance measurement; Tools for improved help desk performance; Communications for improved customer satisfaction.
| Publication Date: | 30/11/-0001 |
| Number of Pages: | 96 |
| Binding: | Paper Back |
| ISBN: | RP9780340781746 |
| Categories: | Business & Management Business & Economics Business & Finance Business Writing & Communication Entrepreneurship & Business Strategy Non Fiction Books starting from Rs.100 Books Sale Chevron Pakistan Business & Management Non Fiction 60% OFF Online Book Bazar Up To 60% 60% OFF |
