Processing Order Please Wait

Once the process is finished,
you will be automatically
redirected to the order confirmation page.

FREE SHIPPING on all orders of PKR 4000 and above

Use Promo Code: FS4K

03111444282

query@libertybooks.com

cart-icon

cart-icon

Harvard Business Review on Increasing Customer Loyalty

Harvard Business Review on Increasing Customer Loyalty

Harvard Business Review on Increasing Customer Loyalty

By: Harvard Business Review
0 reviews Write a review

Publication Date:
Apr, 11 2011
Binding:
Hard Back
Availability :
In Stock

  • Rs 1,196.25

  • Rs 1,595.00
  • Ex Tax :Rs 1,196.25
  • Price in loyalty points :1595

You saved Rs 398.75.

Due to constant currency fluctuation, prices are subject to change with or without notice.

Read More Details
How do you keep your customers coming back-and get them to bring others? If you need the best practices and ideas for making your customers loyal and profitable--but don't have time to find them--this book is for you. Here are nine inspiring and useful perspectives, all in one place. This collection of HBR articles will help you: - Turn angry customers into loyal advocates - Get more people to recommend you - Boost customer satisfaction by satisfying your employees - Focus on profitable customers--whether they're loyal or not - Invest in the right CRM technology for your business - Mine customer data for more effective marketing - Increase your customers' lifetime value