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Author Information:

Mike Mister was formerly the Global Director for Executive Development at EY Global and is now based at the Møller Institute at Churchill College, University of Cambridge. He works in supporting the development of leadership and change management capability in large organisations. For over 25 years he has worked in the specialised area of professional services firms. His key areas of expertise and interest are at the intersection of strategy, commercial success and the organisation's people agenda.

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