Information is the lifeblood of knowledge. With so much to capture there is usually too little time and resource to make sense of it all. Enterprise Content Management aims to help you capture, preserve and deliver information as a corporate asset in a consistent, natural and re-usable way. Split into two halves, this book presents a structured approach to developing an organisational repository of knowledge. The business guide provides the business prerequisites for establishing ECM, whilst the technical guide outlines the delivery aspects, including a future trends chapter. Fully capitalise on the information you hold Identify the type and value of vital information Develop a viable, consistent and measurable business case for ECM Get unique business and technical perspectives See how Wikileaks might benefit from ECM