TQM in the Service Sector
TQM in the Service Sector
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Publication Date:
Apr, 04 2013
Binding:
Paper Back
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The service sector contributes to the economy by absorbing surplus labor released from the agriculture and manufacturing sectors due to automations. It plays a positive role in maintaining economic stability. This sector covers many organizations such as health-care, education, banking, municipalities,etc. This book is about understanding TQM concepts and applications in the service sector.