Difficult Conversations HBR 20Minute Manager Series By : Harvard Business Review

Difficult Conversations HBR 20Minute Manager Series

You have to talk with a colleague about a fraught situation, but you re worried that they ll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive- not combative. Difficult Conversations walks you through:
Uncovering the root cause of friction
Maintaining a positive mind-set
Untangling the problem together
Agreeing on a way forward.

Book Details

Number of Pages:112 Pages
Bar Code:9781633690783
Publisher:Penguin
Book
What's in the Box?1 x Difficult Conversations HBR 20Minute Manager Series

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