Difficult Conversations HBR 20Minute Manager Series By : Harvard Business Review

Difficult Conversations HBR 20Minute Manager Series

You have to talk with a colleague about a fraught situation, but you re worried that they ll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive- not combative. Difficult Conversations walks you through:
Uncovering the root cause of friction
Maintaining a positive mind-set
Untangling the problem together
Agreeing on a way forward.

Book Details

Number of Pages: 112 Pages
Bar Code: 9781633690783
Publisher: Penguin

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  • Author: Harvard Business Review
    Publication Date: 30/11/-0001
    Binding: Paperback
    Availability: Available For Sale
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