Author Information:

Patrick Collins is President of Power Communication Strategies and has lectured and conducted seminars worldwide on negotiation and other communication topics. He is a Professor of Communications and a Department Chair at John Jay College of the City University of New York. His previous book, Speak with Power and Confidence (9781402761232), was named one of the 30 best business books of 1998 by Executive Summaries when it was originally published by Prentice-Hall.