By E. Hillman

Packed in this uniquely innovative book is the wealth of experties and experience of Chairman, Presidents and CEOs representing some of the world's leading retailers. These industry leaders reveal their lifetimes of insights and market proven ideas on conceptualizing, differentiating and managing a successful and profitable retail business:
. How to track changing customers preferences.
. Establishing customer relationships; Customer services as an art form.
. Convenience retailing and retailer intiative.
. Differentiating yourself from the other good.

Published Date: 01/01/2003 Format: PaperBack ISBN: 81-7094-584-4 Publisher: Vision Books Rating: Retail price: Indian Rs. 190.00 (Rs. 380.00) Our price: Rs. 315.00 You Save: Rs. 65.00 Reviews: 0 reivew(s).

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