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Dealing with the Employee From Hell
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Dealing with the Employee From Hell
By
Shaun Belding
Difficult employees can make you question why you became a manager in the first place. Unproductive, confrontational, negative or undermining, they can drag everyone else down with them and stop a team achieving its goals.
Dealing with the Employee from Hell provides real-life solutions to challenges facing managers on a daily basis. With examples of the different types of difficult employee, it will help you to identify problem colleagues and how best to deal with them. Find out about:
· what employees want;
· what makes a great boss;
· creating a good environment;
· communicating with employees;
· setting performance standards;
· setting goals;
· observing and assessing performance;
· responding to performance.
Whatever your level of experience Dealing with the Employee from Hell will help you to understand colleagues and set motivating performance standards that guarantee results
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