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Who Stole My Customer?: Winning Strategies for Creating and Sustaining Customer Loyalty

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Who Stole My Customer?: Winning Strategies for Creating and Sustaining Customer Loyalty
By
Harvey Thompson
start-to-finish program for addressing the no. 1 business challenge: customer retention Successful companies in the 21st century are those who can see themselves through the eyes of their customers-this is the book that helps business people develop that vision.
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